Fresh Designs Everyday

FAQ

FAQ

1,Do you ship overseas?

 

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

2,How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

3,What shipping carriers do you use?

We use all major carriers, and local courier partners Like Delivery, Fedex, aramex,ecom express

4.Can I return my product?

you must inform us of your intention to replace/return the item to us within 7days of receipt of the product.

5.how to return product?

Inform us on Mail: rrsales007@gmail.com (Customer Care mail id)
Inform us on Whatsapp: 8000354556 (Customer Care Whatsapp number)
  1. Self-ship Return Policy : If You have Return Product via Self Ship on Following Address:
    RRsales
    221- Midas Square,
    near Capital Square,
    Godadra Dindoli Road, 
    Parvat Gam,
    Surat - 395010 
    Ph :8000354556
6,when will get refunded?

We can refund you when online tracking shows as delivered to Our address. Remember that items have to be returned to sellers directly by you (self-ship). Once we get notification of the return item, we will credit the amount back to you within 3-4 working days (does not include Saturdays, Sundays and Bank Holidays).

  1. You will receive a full refund of the amount you paid, either via Online Transactions (for card payments and net banking) or via NEFT payment (for COD payments).
  2. Your returns must reach our Return Cell with original tags; else you will not be eligible for refunds.
  3. If the order is cancelled, lost or un-delivered to your preferred location/address, we will refund the complete order amount including shipping charges.
  4. COD Charges Dedicated in you Total amount when you have place COD Order.
7,Can I sign up to your newsletter?
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