Return & Exchange
We offer a return/replacement within 7 days from the date of delivery of the product/s ordered on RRsales subject to the following conditions (7days return/replacement guarantee):
YOU MUST INFORM US OF YOUR INTENTION TO REPLACE/RETURN THE ITEM TO US WITHIN 7DAYS OF RECEIPT OF THE PRODUCT.
- Inform us on Mail: firstname.lastname@example.org (Customer Care mail id)
- Inform us on Call: 8000354556 (Customer Care Phone Number)
- Mon-Fri between 09:30 AM to 6:30 PM in the following circumstances
- Defective/Incorrect product replacement
- Return/Cancellation of a product you no longer want
What is RRsales Return Policy?
- Products which you received in "Damaged/Defective/Broken" condition.
- Products not as per description/photo on the website.
- Products which you may not like for quality, color and design related issues.
How to return Product?
- Self-ship Return Policy : If You have Return Product via Self Ship on Following Address:
221- Midas Square,
near Capital Square,
Godadra Dindoli Road,
Surat - 395010
- Reverse pick up from your shipping address:
If you Want to Return product Via Reverse Pickup, please inform Us within 7 days of delivered product Via call (+91)8000354556 or Email (email@example.com)
When will get refunded?
We can refund you when the seller notifies us of the receipt of the item back from you or the online tracking shows as delivered to Our address. Remember that items have to be returned to sellers directly by you (self-ship). Once we get notification of the return item, we will credit the amount back to you within 15 working days (does not include Saturdays, Sundays and Bank Holidays).
- You will receive a full refund of the amount you paid, either via Online Transactions (for card payments and net banking) or via NEFT payment (for COD payments).
- Your returns must reach our Return Cell with original tags; else you will not be eligible for refunds.
- If the order is cancelled, lost or un-delivered to your preferred location/address, we will refund the complete order amount including shipping charges.
- COD Charges Dedicated in you Total amount when you have place COD Order
How can I track my order?
We email you the tracking number after we dispatch your order. You can also see the tracking number in your account in order history panel.